Join The Team

The Cake Instructor role is truly our sweet spot! This individual joyfully leads our one-of-a-kind cake decorating classes and interacts with our guests on a daily basis. This individual is customer-service focused and should be skilled at demonstrating professionalism and quality instruction.

Core Responsibilities:

• Professionalism in terms of consistently arriving on time, preparing for classes, leading with a positive mindset, and maintaining a polished appearance.
• Instructing group classes, using step-by-step directions, floating around to assist guests, and guiding the Assistant Instructor.

Duties include, but are not limited to:

• Instruction tasks such as enthusiastically teaching, encouraging and assisting guests, personalizing the experience by using names, smiling, and radiating joy.
• Preparation tasks such as assembling cake boxes, portioning cake icing, setting the room, setting the music, using the Operations Playbook as a guide, etc.
• Cleaning tasks such as sweeping, mopping, cleaning windows, dumping trash, sanitizing equipment and surfaces, etc.

The Assistant Instructor role is truly a treat! This individual carefully shadows and assists our Cake Instructor. The individual in this role should be skilled in communicating, planning, and organizing.

Core Responsibilities:

• Communicating with the Cake Instructor and guests to support classes.
• Planning to inspect the space using the Operations Playbook and checklists.
• Organizing the room after each class and prepping material for our guests.

Duties include, but are not limited to:

• Support tasks such as assisting guests, explaining directions, or supporting the Instructor with additional tasks, etc.
• Preparation tasks such as assembling cake boxes, portioning cake icing, setting the room, setting the music, etc.
• Cleaning tasks such as sweeping, mopping, cleaning windows, dumping trash, sanitizing equipment and surfaces, etc.